At Konfigr (Natural Wood Kitchens)
we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website,
how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re
happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to
laurence@konfigr.com or by writing to Konfigr Unit 2 84B Dundrum road Industrial Estate Newcastle Co
Down N Ireland BT330LN Alternatively, you can telephone 02843723499
Kitchen Design and Build Company
We obtain information about you when you use our website, for example, when you complete the
contact form, when you complete the site registration form, purchase a product from our store or
engage with other forms within our site.
The personal information we collect might include your name, address, email address, IP address, and
information regarding what pages are accessed and when. If you make a donation online or purchase a
product from us, your card information is not held by us, it is collected by our third party payment
processors, who specialise in the secure online capture and processing of credit/debit card transactions,
as explained below.
Like many other websites, the companyname website uses cookies. ‘Cookies’ are small pieces of
information sent by an organisation to your computer and stored on your hard drive to allow that
website to recognise you when you visit. They collect statistical data about your browsing actions and
patterns and do not identify you as an individual. For example, we use cookies to store your country
preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to
switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss
of functionality when using our website.
These cookies are used to collect information about how visitors use our site. We use the information to
compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where
visitors have come to the site from and the pages they visited
For more information on Google Analytic’s privacy policy visit here
– http://www.google.com/analytics/learn/privacy.html
These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to
Google Maps.
We may use your information to [edit as appropriate]:
Contact you regarding queries raised in the contact form;
Progress an order you have submitted and send you information directly related to this;
Process a donation that you have made;
Carry out our obligations arising from any contracts entered into by you and us;
Deal with entries into a competition;
Seek your views or comments on the services we provide;
Notify you of changes to our services;
Send you communications which you have requested and that may be of interest to you.
These may include information about campaigns, appeals, other fundraising activities,
promotions of our associated companies goods and services;
Process a grant or job application.
We review our retention periods for personal information on a regular basis. We are legally required to
hold some types of information to fulfil our statutory obligations. We will hold your personal information
on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant
contract you hold with us.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party
service providers, agents subcontractors and other associated organisations for the purposes of
completing tasks and providing services to you on our behalf (for example to process donations and send
you mailings).
However, when we use third party service providers, we disclose only the personal information that is
necessary to deliver the service and we have a contract in place that requires them to keep your
information secure and not to use it for their own direct marketing purposes. Please be reassured that
we will not release your information to third parties beyond the company for them to use for their own
direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for
example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure store pages, your payments are processed by a third party payment
processor, who specialises in the secure online capture and processing of credit/debit card transactions.
If you have any questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part of a sale of some or all of our business
and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a
duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or
apply our terms of use or to protect the rights, property or safety of our supporters and customers.
However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to
receive direct marketing communications from us about our exciting products and services, then you can
select your choices by ticking the relevant boxes situated on the form on which we collect your
information.
We will not contact you for marketing purposes by email, phone or text message unless you have given
your prior consent. We will not contact you for marketing purposes by post if you have indicated that you
do not wish to be contacted.
How you can access and update your information
The accuracy of your information is important to us. You have the right to request a copy of the
information we hold about you so that you can ensure its accuracy.
Telephone
Visitors / users of the site should have the ability to have all records of their personal data held by a
business where there is no legitimate reason for that business to maintain that reason. This includes
where GDPR is super-ceded by other laws governing the details obtained.
This section should clarify how users request erasure. Grafenia’s method is providing an email address for
users to contact, the recipient then begins the process on on our end.
How your client processes this is ultimately up to them, and it will depend on the data collected by the
site.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive
information (such as credit or debit card details) is encrypted and protected with the following software
128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web
browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can
never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information,
we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems. Where
we have given (or where you have chosen) a password which enables you to access certain parts of our
websites, you are responsible for keeping this password confidential. We ask you not to share your
password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that
we can contact you with information relevant to you. We may make use of additional information about
you when it is available from external sources to help us do this effectively. We may also use your
personal information to detect and reduce fraud and credit risk.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies
only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.
We cannot be responsible for the privacy policies and practices of other sites even if you access them
using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy
policies and practices of the owners and operators of that third party site and recommend that you check
the policy of that third party site.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please
get your parent/guardian’s permission beforehand whenever you provide us with personal information.
As part of the services offered to you through this website, the information which you provide to us may
be transferred to countries outside the European Union (“EU”). By way of example, this may happen if
any of our servers are from time to time located in a country outside of the EU. These countries may not
have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this
transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take
steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy
rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU
in order to provide you with those services.
We keep this Policy under regular review. This Policy was last updated in May 2018
KONFIGR, 84B Dundrum Road Ind. Estate, Newcastle, BT33 0LN